Reviews

See some of our dozens of 5-star reviews

GOOGLE REVIEWS

Taylor D.

via Google

JK Computers sent Jake and Charles to our company to install and set up 2 desktops and a new laptop. All three computers connect seamlessly and are automatically backed up. They made our system very easy to...
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Jonathan D.

via Google

Super friendly staff, accommodated my needs perfectly as well as having a very nice space and phenomenal prices! Would definitely recommend.

Rose R.

via Google

Life is good when you find an honest professional you can trust and have faith will do right by you. That's what happened today when I took my PC into JK Computers for the first time and met Joel. Now I know I have a...
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James P.

via Google

Great service and communnication. Very good pricing. If needed, I will use their service again.

Glenn W.

via Google

Great experience, quick repairs. They always give me an honest assessment of what is needed and options for repairs and upgrades.

Barb L.

via Google

While I have one more 'component' to be picked up at JK Computers, I can happily attest to the prompt and efficient service of this company to date, as they got the basic aspects of my crashed computer up and running...
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Diane G.

via Google

Great customer service. Easy to talk to, you don't have to be tech savvy, they are there to happily assist.

Phil C.

via Google

Had a great experience at JK Computers. I was helped by Ryan several times. Very professional. Thanks Ryan!

Patricia G.

via Google

Charles fixed my computer quickly and efficiently when an update locked me out. His professionalism, patience and enthusiasm were stellar!

Daniel D.

via Google

Came in for some spare parts, the guys here were so accommodating and friendly, very helpful, especially since we were from out of town. Will definitely return here next time we are in Bonita Springs.

Haunted Gaming (Local Guide)

via Google

Joel was fantastic. Went above and beyond my needs with excellent service and a friendly attitude. Will be back for any future needs.

Jake Brown (Local Guide)

via Google

This company really has it together and the location is stellar. I dropped off my computer at the shop and they had it fixed and returned within a day! You can't beat the price either, I checked out a few other shops around...
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Annette H.

via Google

Very friendly service. Explained different options. Would recommend.

Gabe W.

via Google

Very helpful and knowledgeable staff that helped me with bizarre computer issues, would always come back here for any computer needs or concerns!

John G.

via Google

Great customer service. Very quick turnaround and great pricing. I would highly recommend JK Computers

Robert R.

via Google

Fixed a computer for me and did a awesome job, will go to them for any PC needs. Very friendly staff and very professional, took the time to talk and explain.

Ellen P.

via Google

This company was a life saver for me. I was here on business and my computer crashed. They were not only kind and professional, they had my computer up and running in 3 hrs!! I highly recommend this company.

EZ One

via Google

This is the place to go if you want an honest broker who has the best technical expertise. After Joel fixed my laptop I went straight home & created a flyer for my neighborhood. Joel is the best!

Denise R.

via Google

Very professional and knowledgeable! They were fast curtiouse and explained things so well, I’d highly recommend this company in a heartbeat!!

Jim D.

via Google

They fixed and had my computer back to me in one day, the other place I went said it would be a week!

Ann O.

via Google

I had tears of joy! I thought I lost everything! The screen on my older laptop broke so I couldn't access my files. I took it to Willow at JK Computers and he was able to retrieve all of my files and pictures of my children...
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M.C. O.

via Google

I had a great experience and they were able to fix my computer. Terrific customer service. Everyone was so nice and Trystan was so patient and kind. I would highly recommend them!

Sherika W.

via Google

They were very helpful with my computer and had great customer service. I would highly recommend their service!

Martin B.

via Google

Super happy with their service and prices! Highly recommending this place!

FACEBOOK REVIEWS

Mark L.

recommends JK Computers

via Facebook

I needed advice on whether to continue with my laptop computer or purchase a new one. They advised me to clean up my machine to make it run faster rather than purchase a new laptop because my existing machine...
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Jeffrey B.

recommends JK Computers

via Facebook

This is my third time at the shop here and I'm always treated with excellent service and I'm very happy with the work when it's completed.

I would like to thank Austin for all his hard work in repairing my laptop. We got something nasty after a Microsoft update and he was so determined to get it fixed. He worked extremely hard and took great pride...
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Darryl M.

recommends JK Computers

via Facebook

They seem extremely knowledgeable and people friendly!! Glad I found them. Definitely recommend them.

Jamie and his staff are very knowledgeable and professional. They recently repaired my computer and my iPhone. The fees charged are reasonable and fair. I would recommend them to anyone looking for...
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Susan B.

recommends JK Computers

via Facebook

Friendly staff. Quick turnaround. And took the time to explain things that a non-tech person can understand. Great business to have in Lockport.

Joann K.

via Yelp

Very helpful with recommendations & helping an individual with limited internet knowledge.

Karen B.

via Yelp

The folks here were super helpful and knowledgeable when I needed the keyboard on my laptop replaced. Service was quick and they also were able to give me some useful tips about general maintenance for my machine.

Ralph H.

via Yelp

Very fast and convenient help with my laptop. It had a slow ssd and bad ac charger and Jamie was a great help solving the issue. Good honest people.

Jerry S.

via Yelp

Took care of my wife's computer that crashed and was up in running with a new one right away. Great knowledgeable staff, and felt like we got a good deal. Small businesses like this are so worth supporting.

Nate K.

via Yelp

Jamie and Jacob have helped me through all minor disruptions to my computers over the years and a recent custom build of a gaming computer for my son.

Kara C.

via Yelp

JK has helped us several times in the past few years. They rescued seven years of work from a broken flash drive, saved our family photos from a broken laptop, and most recently fixed our laptop that constantly dropped Wi-Fi. Always great service!

Tom M.

via Yelp

I received all the information I needed at the time. Good communications and personable.

Jordan N.

via Yelp

Two days ago my laptop had some problems, I was not quite sure what was wrong. I called JK and they were kind on the phone and had an answer to what could be wrong. I took it to the shop and they had it fixed and back in my hands within two hours.

Jill H.

via Yelp

Jason at JK is who I usually deal with. He is great. Prices are reasonable and he is a big help with probably any tech stuff from installation, set-up to fixing computers and ordering parts/equipment.

Margo H.

via Yelp

I made a huge mistake in hiring an online company for in home service to repair my laptop which was overheating and shutting down. The technician took three hours at $198 per hour but the computer continued to overheat and shut down. I found JK Tech Solutions on Angie's List and I couldn't be happier.

David H.

via Yelp

On other occasions I've used them for small things like laptop batteries and power cords, and they were able to locate original parts for prices that beat or tied Ebay. When I need something for my computer next time, I won't hesitate to use them. I would have much more confidence in them than a major chain.

Sandra F.

via Yelp

They provided excellent and prompt service, fairly priced, and were extraordinarily helpful. I took my inoperable laptop to the company owned by Karen and her husband. They removed the virus, reinstalled the Windows operating system and antivirus program, kept me updated about the progress by phone, and gave me some good advice.

Vincent E.

via Yelp

They arrived on time. Explained everything that needed to be done to attempt the recovery of data. They didn't even hestitate when I asked about an unrelated issue on how to set-up a home wireless system. They took the time to set that up for me. They returned the laptop to me on time and saved most of my data onto discs.

Craig W.

via Yelp

Javier was available in 2 days...not 2 weeks like the Geek Squad. All the work was performed most professionally. Javier is very competent, knows computers thoroughly and is easy to work with. He provides a high-quality job in a short amount of time. Everything works perfectly and the price was very fair.

Chris L.

via Yelp

Even though my computer was quite functional, I found out there were errors in the Windows operating system when I tried to install new virus software. I talked with Karen on the phone Friday night and after explaining my situation, we agreed she'd be out to pick up the computer Saturday around noon.